FAQ's

Frequently Asked Questions (FAQ)

1. How do I place an order? To place an order, simply browse our website and choose the personalized apparel item you'd like. Select the desired size, color, and any other customization options. Then, click "Add to Cart" and follow the checkout process to complete your purchase.

2. Can I cancel or modify my order after it's been placed? Unfortunately, we cannot accept cancellations or modifications to orders once they have been placed. Please review your order carefully before completing the checkout process.

3. What is the turnaround time for personalized items? Our personalized apparel items are custom-made just for you. The production time varies depending on the product and current demand. You can find estimated production and shipping times on each product's page. Please note that shipping times may vary based on your location.

4. Do you offer international shipping? Unfortunately, we do not offer international shipping at this time.

5. What is your return policy? We have a 7-day return policy for defective or damaged items. If you receive a product that is defective or damaged, please contact our Customer Support team within 7 days of receiving your order. For more details, please refer to our Return Policy.

6. How can I contact your Customer Support team? You can reach our Customer Support team by emailing us at personalizedbyyouu@gmail.com or by calling us at 347-816-2954. Our team is available to assist you with any questions or concerns you may have.

7. Can I track my order? Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and delivery of your package.

8. Do you offer bulk or wholesale discounts? We do offer bulk and wholesale pricing for certain products. Please contact our Customer Support team to inquire about bulk order discounts and customization options.

9. Are the designs on your apparel exclusive? Yes, our designs are unique and exclusive to PersonalizedByYou.online. We take pride in creating custom artwork that you won't find anywhere else.

10. What payment methods do you accept? We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options during checkout.

If you have any other questions or need further assistance, please don't hesitate to contact our Customer Support team.